Lines are open 8am to 8pm Monday to Friday. A recorded message gives useful information outside these hours.
Lines are busiest between 8am and 10am, if you can call at other times please do. We will still have appointments available if you call later.
If you have any symptoms you will currently need to be seen at one of our sites in Wandsworth. Please call the booking line for details.
If you have no symptoms and would like a sexual health screening, you can order a free test kit online that will be delivered discreetly to your home.
Register for a test kit via this link »
All information is held confidentially. The e-service will contact you with your results.
All of our clinics provide routine contraception and sexual health testing, treatment and advice. More complex care is provided (from 19 November 2018) at 160 Falcon Road. Please call the booking and advice line to check which clinic you should use.
Advice and signposting
A summary of the sites in each borough is in the boxes below.
View an online map of all clinics »
79 Pelham Road, Wimbledon SW19 1NX view online map »
This clinic offers a routine sexual health and contraception service led by our nursing team and booked appointments with doctors.
PLEASE NOTE: Patrick Doody clinic sessions are now appointment only, though patients needing emergency contraception can still be seen on a ‘walk-in’ basis. The young person’s walk-in clinic at Patrick Doody is still available every Monday 3pm-6pm.
Patrick Doody clinic opening times
Monday, Wednesday and Thursday 1pm - 7.30pm
Tuesday 9.30am - 4.30pm (appointment only)
Saturday 10am - 12 noon
15 Wide Way, Mitcham CR4 1BP view online map »
This clinic offers a routine sexual health and contraception service led by nurses and doctors. Visits to this centre are by booked appointments only.
Wide Way clinic opening times
Monday 3pm - 7pm (appointment only)
Thursday 2.45pm - 4.45pm (young persons' clinic for under 20s)
29-35 Holly Road, Twickenham TW1 4EA (view on map)
This clinic offers a routine sexual health and contraception service led by our nursing team.
9am-11.30am morning clinic (booked appointments only for doctor/nurse)
12 noon-3pm psycho sex clinic (referrals only)
5.30-7.30pm evening clinic (booked appointments only for doctor/nurse)
5.30pm-7.30pm evening clinic (booked appointments for doctor/nurse)
Also: walk-in clinic (nurse-led) 5.30pm-7.30pm
2 Church Street, Twickenham, TW1 3NJ
Monday 15.30 - 17.30pm (find out more on the Off the record website)
Monday 8am-8pm appointments only
5-7pm gay men and men who have sex with men (MSM) walk-in
Tuesday 8am-8pm appointments only
Wednesday 8am-3.30pm appointments only
3.30-7pm walk-in for young people 21 and under
Thursday 8.30am-12.30pm walk-in
2-8pm appointments only
Friday 8am-8pm appointments only
Saturday 9am-2pm appointments only
Our main clinic in Wandsworth (Balham Health Centre) does not routinely see walk-in patients except in some emergencies, which are listed below.
The information below explains which of our clinics can help with urgent treatment, but please call on 0333 300 2100 if you are unsure. Emergency slots can be used for:
Women who have had unprotected sex can take an emergency contraception pill up to five days after sex to prevent a pregnancy. We can provide this from all our clinics and you can pre-book appointments by calling 0333 300 2100.
PEP is a treatment that can prevent HIV infection after the virus has entered a person's body. The sooner PEP is started, the more likely it is to work; within 24 hours is best, but no later than 72 hours (three days). After 72 hours PEP is unlikely to work.
We can provide PEP from our Falcon Road centre in Wandsworth.
Young people (21 and under)
Merton (young people 21 and under)
In Wandsworth we work with Metro to provide advice and support for HIV positive residents. Support includes advice, advocacy, counselling, health information and a peer support group. Find out more on the Metro website.
You can book an appointment at any of our clinics by calling 0333 300 2100. Or we have weekly walk-in sessions for people aged 21 and under:
All our clinics can provide free condoms or there are lots of other places you can pick up free condoms, search here.
All information is held confidentially. The e-service will contact you with your results
You can book an appointment at any of our clinics by calling 0333 300 2100.
Or we have walk-in clinic on Mondays 5pm-7pm, Balham Health Centre, 120-124 Bedford Hill, London, SW12 9HS (view on map).