It offers a comprehensive range of support to help people self-manage and remain independent, or to adapt and modify their lifestyles to adjust to increasing dependence. Housebound patients are seen by district nurses in the first instance.

Locations and contacts

This service is for

  • Patients 18 years and over
  • Living or registered with a GP in Barnet, Kensington & Chelsea, Merton and Wandsworth

Who can refer?

  • GPs
  • District nurses
  • Health visitors
  • Social services
  • Other healthcare professionals
  • Patients can also self-refer

Barnet has a Stoma Nurse Specialist service for any patient who has had a stoma formation.

Home visits are available.

Kensington and Chelsea has a women’s health physiotherapist who works in the team also.

Our Wandsworth continence service is currently for housebound patients and nursing and residential home patients with complex continence and catheter problems.

This information is for GPs and other healthcare professionals who refer patients to our adult continence teams.

Referral criteria

  • Patients 18 and over
  • Bladder and/or bowel dysfunction
  • Living or registered with a GP in Barnet, Kensington & Chelsea, Merton and Wandsworth

Our continence clinics are held Monday to Friday 9.00am - 5.00pm at various locations. No clinics are held on weekends and bank holidays.

How do you refer to our continence service?

Our adult's continence teams can accept referrals by efax, e-mail or post. See specific details in your area below.

Barnet continence team
Finchley Memorial Hospital
Granville Road
North Finchley
N12 0JE

Referral information

  • Phone: 020 8349 7465
  • Email:
  • Continence clinic days: Monday, Tuesday and Thursday
  • Morning stoma clinic days: Monday and Thursday AM

Referral forms

West Hertfordshire

Kensington & Chelsea continence team
Community Clinic 2
St Charles Centre for Health & Wellbeing
Exmoor Street
W10 6DZ

Referral information

If you are a health professional looking to refer a patient into our Kensington & Chelsea continence service please download this referral form.

If you are a patient looking to refer yourself into our Kensington & Chelsea continence service then please download this referral form.

Merton continence team
Merton Civic Centre
13th Floor

For continence enquiries pads delivery or return contact SPA: 033 3004 7555 or home delivery service: 0800 141 2255.

  • Completion of treatment
  • One did not attend (DNA)
  • Two failed or missed appointments
  • No response to letter offering appointment and subsequent follow up appointments
  • At patient's request