Upon applying to work with us, your application will be screened and shortlisted by our recruitment team. In your application it’s important you provide us with as much detail as possible. Please note the person specification details which outline which criteria will be scored in your application and which will be scored during your interview. We suggest you save a copy of your job description for future reference throughout the process.
Preparing for your interview
If your application has been successful and you've got an interview, it's vital you take some time to prepare for it. The more prepared you are the more confident you will be and more thorough you can be with your answers.
You will be notified by our recruitment team by either email or telephone to confirm your interview slot. Once confirmed you will receive all the interview details you will need for the day.
If you need help finding the best travel method to your interview please check out the TFL website or give us a call if you still need advice.
Before your interview we would suggest having a read of the job description and person specification. The best method we find when preparing for interviews is using the STAR method. It allows you to prepare detailed answers to questions so you are prepared for the day and can provide the most comprehensive answers when it may apply to a question asked.
What is STAR?
- Situation: Present a recent challenge and/or situation in which you found yourself in.
- Task: What did you have to achieve?
- Action: What did you do? Why you did it? What were the alternative options (If any)?
- Results: What was the outcome of your actions? What did you achieve through your actions and did you meet your objectives? What did you learn from this experience and have you used this learning since?
Not only does STAR help with preparing answers, it also gets your mind thinking about things in your previous careers which you can present to the panel that may be beneficial to the role.
What to bring to your interview
Make sure you come to your interview well prepared. You'll need:
- Photographic identification
- Qualification certificates, if applicable
Depending on the type of job you're applying for, you might be invited to attend an assessment centre. Time at the assessment centres can last between one and four hours. During this time, you should expect to do a number of assessment exercises, depending on the post you have applied for. These may include literacy and numeracy tests, IT skills tests, discussion of some job related scenarios, drug calculations and psychometric tests. You may also be required to give a presentation. The purpose of these tests is to see how you perform in certain tasks and whether you whether you meet the requirements of the person specification for the job well enough to be proceed to the interview stage.
You should prepare for an assessment centre in the same way as you'd prepare for an interview. Our assessment centres are also an opportunity for you to find out more about the jobs available here and the organisation as a whole, so please do come prepared with questions about anything you want to find out more about. You be advised by our recruitment team if you are required to attend our assessment centre as part of your application process.
After your interview and next steps
Once your interview is over you should hear back from a member of the panel or recruitment team within a week. Please keep an eye on your emails spam folder.
Should you be successful a member of the recruitment will give you a call to discuss the process in more detail with you to ensure everything gets completed as quickly as possible so you can start your new career with us!
If you have any questions about recruitment or employment opportunities, contact the recruitment team.