Our vision is to provide great care closer to home.

We have four core values and linked behaviours we aim to meet at all times when working with patients, partners and colleagues:

CLCH_Our Values_Option 1 RGB transparent background.png

Accountability:

  • We take ownership – individually and collectively – for our behaviour and for the impact we deliver for our patients, neighbourhoods, and the wider system.
  • We take responsibility, are transparent with colleagues, and learn from mistakes without placing blame. 

Inclusion:

  • We respect differences and ensure all voices are heard in decision-making and care planning.
  • We lead with integrity, curiosity, and openness and create a sense of belonging for each other and our patients.
  • We ensure services are accessible to all and adapt care as required to meet the needs of our communities. 

Compassion:

  • We show kindness, empathy and understanding to patients and colleagues and build trusted relationships.
  • We listen without judgement, understand people’s lives and circumstances, and treat people holistically to reduce health inequalities and support wellbeing for all.

Empowerment:

  • We support patients and families to take an active role in their care, decision making and managing their health.
  • We work collaboratively, recognise colleagues’ achievements, and promote a reflective learning culture.