Health and wellbeing

You shouldn't work in healthcare without reaping some health and wellbeing benefits yourself and our health and wellbeing programme is about you being physically and emotionally healthy when you work for Central London Community Healthcare NHS Trust.

We're committed to ensuring our working environments are safe and conducive to health, and that we implement initiatives that promote and support healthy lifestyles.

As an employee of Central London Community Healthcare NHS Trust, you'll have access to everything from occupational health, osteopathy and physiotherapy services, to acupuncture, dental checks, complementary therapies and immunisation programmes. We have Employee Health and Health and Safety teams who are experts in their fields. Occupational health-trained doctors and nurses, moving and handling advisers, health and safety advisers, and a range of clinicians including physiotherapists, psychologists and counsellors work alongside your manager to ensure your health and wellbeing is a priority.

Employee health


We offer staff a range of occupational health and rehabilitation services that employees can be referred to after being assessed by an occupational health adviser.

Whilst back pain is the most common problem seen, the rehabilitation units can help with a wide variety of problems including changes to posture due to pregnancy, repetitive strain injury, postural problems caused by driving or work strain, the pain of arthritis and sports injuries, among many others. We can also help to treat specific problems such as tension headaches, whiplash, frozen shoulder, tennis elbow, arthritis, and sports injuries.

Depending on the nature of the problem, you could be referred onto physiotherapy, acupuncture, osteopathy and bespoke rehabilitation programmes. Our osteopaths use a variety of treatment methods to help improve mobility and the range of movement of a joint, while our physiotherapists include treatments such as and manipulation techniques, posture correction, electrotherapy, daily activity advice, progressive exercise and rehabilitation programmes. Our acupuncture service helps staff with pain management and musculo-skeletal problems. Staff can also take advantage of supervised, progressive exercise programmes to treat problems in the areas of back pain, muscle imbalance, posture, flexibility, stress and obesity. We're also on-hand to give you advice on any work-related health problems you may experience.

We'll also undertake some pre-employment health screening before you start working for us to make sure we can help you address any health needs you may have. On an on-going basis, if you have patient contact, we'll offer you access to an occupational immunisation programme and will ensure you are trained on the management of occupational exposures to blood and body fluids and are able to undertake latex risk assessments. All still are given the opportunity to have a flu vaccine.

All staff have access to a staff dental service which includes dental check-ups, dental cleaning and access to more extensive dental work.

Lastly, if you make any travel plans while working for Central London Community Healthcare NHS Trust, we'll also offer you and your partner travel vaccinations at a reduced rate.


Staff health programmes


We run health programmes for staff such as stopping smoking programmes and providing complementary therapies.

Our FreshStart group weight management programmes provide personalised nutrition plans, access to expert weight management dietitians and weekly education lessons to help you lose weight long term.


Sport and leisure facilities


We offer discounted gym memberships at a number of local fitness centres and gym providers, so that you don't have to commit to a set gym provider dictated by us.

In addition, we have a dedicated Central London Community Healthcare NHS Trust Employee Health Unit in Kensington and Chelsea's St Charles' Centre, which you can join at a reduced rate. Membership is £23 per month or £45 for a family membership. The unit has a multi-gym, cardiovascular equipment, free weights, circuit training, a back care programme, steam room and the opportunity to undertake personal training and receive nutrition advice.


Health and safety


We're committed to ensuring you're as safe as possible at work and that work doesn't have a detrimental impact on your health.

As a result, we make health and safety a priority at Central London Community Healthcare NHS Trust.

For example, if you use a computer for your job, we'll contribute to the costs of your eyesight tests and glasses if you need them to be able to work. We'll also provide health and safety training, give you advice specific to your job and assess and monitor the environment you work in.

Our Learning From Experience Group monitors health and safety issues for Central London Community Healthcare NHS Trust and helps us to constantly improve the service we offer to our staff.


Moving and handling


It might be something you do all the time or only occasionally in your job, but we're committed to preserving your health whenever you have to move or handle something in your job at Central London Community Healthcare NHS Trust.

We'll give you training and help with moving and handling, risk assessments, equipment, as well as training you on techniques that will be useful in your job.

If you need to move patients or service users as part of your job, we'll teach you the best ways to do so and provide advice on moving patients with complex conditions and plus size patients.

You and your manager will also assess the environment you work in to see if anything can be made more straightforward for you, and you will undertake bespoke assessments if you have musculoskeletal disorders.


Psychological and welfare service


Employees of Central London Community Healthcare NHS Trust have access to psychologists and counsellors, who you can speak to confidentially about work-related or personal issues.

The service is free for staff and self-referrals are accepted.

We can help you deal with a range of issues including mental health problems, the psychological impact of physical health conditions, domestic violence, coping and confidence issues. We also offer cognitive behaviour therapy and mediation services to staff who feel they need to use the facilities for work or non-work related issues.


Addressing bullying, harassment, violence and aggression at work


As part of our overall commitment to the equality of opportunity and valuing diversity, Central London Community Healthcare NHS Trust is fully committed to promoting a harmonious and supportive working environment, where every employee is treated with consideration, respect and dignity.

Harassment and bullying are in direct opposition to our aims and values, which include our commitment to treat people with courtesy, dignity and respect and to embrace difference, diversity and fairness. Harassment and bullying in any form can have a detrimental impact on working lives by adversely affecting the health, morale and performance of those affected by it, including those who witness it.

Similarly, Central London Community Healthcare NHS Trust will not tolerate acts of violence, aggression, harassment or abuse towards staff and professionals who work in, or provide services to, the NHS. We consider the safety of all staff of paramount importance and are committed to providing, as far as is reasonably practicable, safe environments and systems of work for all staff whilst you are performing their duties. We do not expect staff to subject themselves to, or be exposed to, any unnecessary risks or to cope alone with potential or actual violent situations.

We will do all that is reasonable and practicable to prevent and protect all staff from any form of violence at work and to equip them, as far as possible, to deal with any incidents that do arise. The Trust ensures that all complaints of violence are taken seriously and that there are procedures in place for managers and staff that help them to deal with potential or actual violent situations.

Procedures are also available at both informal and formal levels to deal with complaints and disputes relating to bullying and harassment, including an option for mediation. Support for those involved in or affected by bullying and harassment is also available and a robust monitoring system for cases of bullying and harassment is in place.

In addition, a number of Trust employees have been appointed and trained as wellbeing champions as an independent and confidential resource to offer support to staff to help with emotional and physical wellbeing.

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