Podiatry (foot health)

Service overview

Our podiatry teams provide assessment, diagnosis and treatment of disease and conditions affecting the foot and lower limb. Our treatments are focused on relieving symptoms, improving function, disease prevention, and maintaining independence and well-being.

Referrals in Kensington & Chelsea, Hammersmith & Fulham and Westminster

You can contact our Appointments Booking Centre for the Podiatry service in Kensington & Chelsea, Hammersmith & Fulham and in Westminster via:

Clinician queries:

T: 020 8102 5520
F: 0300 008 3251
E: cbo@nhs.net (Mon to Fri, 8am to 6pm)

Patient queries:

T: 0208 102 5555
E: clcht.bookingsupport@nhs.net​ (Mon to Fri, 9am to 5pm)

Referrals in Barnet

For Barnet podiatry - please contact Appointment Bureau by telephone 0208 732 6328, fax 0208 732 6613 or email clcht.bcs-admin@nhs.net. The centre is open 9am - 5pm, Monday to Friday.

Referrals in Harrow

Harrow referral information

What is podiatry?


The College of Podiatry have released nine videos that aim to provide you with easy to digest information on what podiatry is and what a podiatrist can do to alleviate common foot problems.

These videos are accessible via the links below:

What is Podiatry?

What is Musculoskeletal Podiatry?

What is Nail Surgery?

What are Orthotics?

What is High Risk Foot?

What is Podiatric Surgery?

What is Forensics?

Applying to Study Podiatry

College of Podiatry Annual Conference



Who is our podiatry service for?


We see people who are having problems with their feet.


What does our podiatry service do?


We provide a range of foot health related services including:

  • Screening and treatment of at-risk patients
  • Chronic and acute ulcer management
  • Orthotic and insole prescription and manufacture for feet
  • Laser therapy for chronic soft tissue problems (i.e. strains and sprains)
  • Nail surgery
  • Removal of corns, and other soft tissue lesions
  • Health promotion, education and advice
  • Maintenance care for chronic and irreversible foot problems

Where do we provide our podiatry service?


Our podiatry teams work across Barnet, Hammersmith and Fulham, Harrow, Kensington and Chelsea, and Westminster in:

  • health centres
  • housebound people's homes
  • homeless care centres (not in Barnet)
  • residential care homes (not in Barnet)
  • rehabilitation units (not in Barnet)

Who do our podiatry teams work with?


Our podiatrists work with a range of healthcare professionals including:

  • GPs
  • Diabetes teams
  • Podiatric surgeons
  • Hospital services

What can you expect from our podiatry service?


Our podiatry services help you look after your feet by providing assessment, diagnosis and treatment of disease and conditions affecting the foot and lower limb.


Who works in our podiatry teams?


Our podiatry teams consist of general and more specialised podiatrists experienced in general podiatry services, diabetes, musculoskeletal and homeless health.


How do you access our podiatry service?


Patients can be referred by their GP, nurse, health visitor, social services and other healthcare professional.

In some cases patients and their carers are able to self-refer into our podiatry services.



This information is for GPs and other healthcare professionals who refer patients to our podiatry teams.

Referral criteria for our podiatry service


Podiatry Services are provided on a needs-led basis. Any member of the community requiring foot care or foot health advice will receive an initial assessment or education session. Eligibility for treatment will be assessed against a patient's foot condition and any medical or physical condition that may be an influencing factor

Medical priority for treatment will be given to people with any of the following conditions:

  • diabetes
  • rheumatoid arthritis and other inflammatory or connective tissue disorders
  • peripheral vascular disease
  • neurological disorders affecting the foot and lower limb
  • HIV/immunosuppressed/long term steroid therapy

Podiatric priority for treatment will be given to people with any of the following: 

  • Acute pain
  • Acute/chronic painful lesions
  • Other acute problems including ulceration, infection, haemorrhage
  • Bio-mechanical problems or gait dysfunction

Non-eligible conditions for treatment include: 

  • Patients with no foot or medical priority conditions requiring continued care
  • Patients able to undertake their own basic foot and nail care
  • those with carers or relatives able to do so
  • Minor callous and verrucae which are asymptomatic (painless)
  • Problems that are caused or aggravated by inappropriate footwear

Patients have to be living in, or registered with a GP, in Barnet, Kensington and Chelsea, Hammersmith and Fulham, or Westminster to access our podiatry services in that borough.


What referral information does our podiatry service need?


Our podiatry service requires standard patient and referrer information, including NHS number, contact and address details.

We also require information about the reason for the referral, past medical history, and whether the referral is urgent, non urgent, or routine.


How do you refer to our podiatry service?


GPs and other healthcare professionals can refer to our podiatry services by contacting their local podiatry team.

Barnet  podiatry referral contact information
Referrals can be made by completing our Barnet podiatry application form and faxing, emailing or posting to our appointments bureau.

F: 020 8732 6613
E: bnt-pct.bcs-admin@nhs.net

Or write to us:
Appointments Bureau
Edgware Community Hospital
Burnt Oak Broadway

Referrals for acute diabetic foot ulceration can be made by email to pod@barnet.nhs.uk.

Hammersmith and Fulham, Kensington and Chelsea, and Westminster podiatry referral contact information
Referrals can be made by completing one of the following referral forms

Podiatry referral form PLAIN
Podiatry referral form VISION
Podiatry referral form EMIS

and returning to the address below

Engineers House
St Charles Centre for Health and Wellbeing
Exmoor Street
W10 6DZ

You can also contact our Single Point of Access (SPA).

Harrow referral information


Waiting times for our podiatry service


Barnet podiatry waiting times

  • acute diabetic ulceration patients seen within 3 days
  • high risk patients seen within a month
  • non urgent referrals wait 3 to 5 months for an assessment appointment

Hammersmith and Fulham, Kensington and Chelsea, and Westminster podiatry waiting times

  • routine appointments are within 28 days from receipt of referral

Core hours for our podiatry service


The core hours of our podiatry service are: 

Monday - 09.00 to 17.00
Tuesday - 09.00 to 17.00
Wednesday - 09.00 to 17.00
Thursday - 09.00 to 17.00
Friday - 09.00 to 17.00
Saturday - Closed
Sunday - Closed 

Bank holidays - Closed


Discharge criteria for our podiatry service


Patients can be discharged when their condition is clinically stable, they are able to self-manage their condition effectively, or they are transferred to a more appropriate service such as physiotherapy or osteopathy.

Patients can also be discharged back to the care of their GP if they fail to attend appointments.


Management contacts for podiatry


Referrers can contact our service managers with any queries they have about our podiatrist services.

Beth Menger
Clinical Business Unit Manager (Specialist Therapies)
Tel: 0208 732 6429
Mobile: 079 315 99430



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