Health visiting

Service overview

Our health visiting teams work with mothers, their families, and community groups to promote the health and wellbeing of children between the antenatal period and the child's 5th year of age. 

By helping parents learn and develop the skills required to bring up their children, our health visitors help give the new generation the best possible start in life.

Who is our health visiting service for?

  

Our health visiting service is for parents and their children who are registered with a GP or living in the boroughs of Barnet, Hammersmith and Fulham, Kensington and Chelsea, and Westminster, and Brent and Merton.

  

What does our health visiting service do?

  

Our health visitors provide advice and support in a number of areas including:

  • new birth visits, including advice on feeding, weaning and dental health
  • physical and developmental checks
  • general parenting support
  • advice on family health and minor illnesses
  • specific support on subjects such as post natal depression
  • deliver immunisation and national screening programmes
  • support children and families during the transition to school

We also run a targeted health visiting service for children and families who require extra support. This service assesses each child and family and introduces them into appropriate services, such as speech and language therapy.

In these cases we may continue to support children and their families after they reach school age.

  

Where do we provide our health visiting service?

  

Our health visitors work in a range of locations in the community including people's homes, health centres and schools.

  

Who do our health visiting teams work with?

  

Our health visiting teams work closely with GPs, schools, children's centres, and social care.

  

What can you expect from our health visiting service?

  

Our health visitors maintain regular contact with families to help them and their children make the best possible start in life and reach their full potential.

  

Who works in our health visiting teams?

  
  • Specialist health visitors
  • Community nursery nurses
  • Community staff nurses
  • Health visitor assistants
  • Immunisation nurses
  

How do you access our health visiting service?

  

GPs can refer mothers and their children directly to the health visiting team that looks after their practices patients. We also accept referrals from midwives and hospital maternity teams.

People who have moved into the area recently are able to self refer to our health visiting service.

  

Feedback and improvement

  
We always welcome feedback on your experience of using our services. If you do have feedback please use our online form.

Example:
You said: "The two year old review is excellent - I recommend it! It was useful to have the reminder too." 
We now do reviews of all two-year-old children. A reminder system was set up for all staff. 

If you would like to read other examples of how we respond to feedback, please read our 'You said, we did' section.

  
 

Our health visiting teams work in the boroughs of:

  • Barnet
  • Hammersmith and Fulham
  • Kensington and Chelsea 
  • Westminster
  • Merton
  • Brent

Referrers

This information is for GPs and other healthcare professionals who refer people and their children to our health visiting teams.

Referral criteria for our health visiting service

  

Our health visiting teams see parents and their children from new born to 5 years of age. 

People have to be living in a borough or be registered with a the local GP in a borough in order to access the health visiting services.
  

What referral information do our health visiting teams need?

  

Our health visiting service requires standard patient and referrer information including NHS number, contact and address details.

  

How do you refer to our health visiting service?

  

GPs, midwives and hospital maternity units can refer directly to their named health visiting teams.

  

Waiting times for our health visiting service

  

Please contact your local service manager for more information.

  

Core hours for our health visiting service

  

The core hours of our health visiting service are:

Monday: 09.00 to 17.00
Tuesday: 09.00 to 17.00
Wednesday: 09.00 to 17.00
Thursday: 09.00 to 17.00
Friday: 09.00 to 17.00
Saturday: Closed
Sunday: Closed

  

Discharge criteria for our health visiting service

  

Parents and their children may no longer be seen when they no longer have a need for the service, move out of the borough, or the child has turned 5 years old.

  

Contact details

  

Merton

0330 053 9264
CLCHT.HCPAdminMerton@nhs.net
Steersmead Children Centre, Lavender Park Steersmead, Mitcham, CR4 3HL

 

Brent

MASH email:CLCHT.BrentMASH@nhs.net
HEALTH Intelligence
0203 740 9482
CLCHT.BrentAdminHub@nhs.net
Willesden Brent HV - 0208 438 7220
Wembley Brent HV - (SPA) 0208 102 4900
General Email for Brent HV CLCHT.Brent019Admin@nhs.net
Safeguarding Brent HV
Clcht.centralhubsafeguardingchildren@nhs.net
0208 102 4218
BrentMECSHService@nhs.net

 

Hammersmith and Fulham

CLCHT.ChildHealthInformationHub@nhs.net

Barnet

Vale Drive Primary Care Centre 
CLCHT.ValeDriveHV@nhs.net

Torrington Park HC
CLCHT.TorringtonParkHV@nhs.net

Oak Lane
CLCHT.OakLaneHV@nhs.net

Child's Hill
CLCHT.ChildHillHV@nhs.net

Edgware
CLCHT.echhv@nhs.net

Grahame Park
CLCHT.GrahameParkHV@nhs.net

Mill Hill
CLCHT.MillHillHV@nhs.net

 

 

 

 

 

 

 

  
 

Locations

 
 
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